A methodical strategic development of a proactive customer service can yield large revenue growth from your existing customer base. The “80/20 Customer Gold Program TM” works. I have used it many times to increase revenue performance by 110% to 300%.
What is a reactive customer service program […] Read more
Customer 80-20 Gold Program ®
80-20: You have a customer base that is an absolute gold mine. If you wait for them to call in, you are losing probably double the revenue that you could have.
Competition Tracking- Proactive
Competitive Tracking […] Read more
Use the 80/20 principle PROACTIVELY increase your revenue by 10% – 200%
The Pareto Principle or the 80/20 rule was developed back in the 1880s by an Italian/French man and it applies today. Use the 80/20 principle PROACTIVELY increase your revenue by 10 […] Read more
Business Optimization – 80|20 Customer Gold Program TM
The way to differentiate from your competitors is to quantify the top three answers they might provide you. For example, for on-time delivery, a quantification may be “we have a 99% on-time delivery while our competitor […] Read more
Elements to Increase Your Company Value: Strategically: Part III – Why Do Customers Buy From You?
This blog is a continuation of How to increase your business value with strategic concepts:
Why Do Customers Buy from Your Company?
Why Do Customers Buy from Your […] Read more
Financial reporting and the use of performance metrics dashboards, do you know why you need them?
If you graph cash flow and its elements, such as, A/P, A/R, Inventory, capital expense, bank accounts, etc. for the last two years, it becomes much easier to project 12 […] Read more
How much does it cost to obtain a new customer?
How can you use the 80/20 principle to PROACTIVELY increase your revenue by 10% – 200%?
First, you must find out who the top 20% of the customers are. Here is a simple explanation:
Take your customer sales […] Read more
Performance Improvement Customer 80-20 Gold Program TM. How do you expand revenue with existing customers? My customer 80/20 techniques help to raise revenue 2X-4X. How? By proactively finding out what customer’s needs are, instead of waiting for them to call
Customer […] Read more