Mastering conflict resolution in remote teams

​Looking for new team techniques for effective communication in the hybrid workplace? What tools do you have in your arsenal to implement those techniques? What is your online superpower?

Tip of the week comes from Gleb Tsipursky Named the “Office Whisperer” by the New York Times. Gleb serves as CEO of the future-of-work consultancy. In his article Mastering conflict resolution in remote teams,  he discusses recent data showing growth in remote work and offers nine techniques to help CEOs navigate. He emphasizes that Remote work—full-time or part-time hybrid—is here to stay.

Remote work—full-time or part-time hybrid—is here to stay ~ Gleb Tsipursky.  

With this new shift in the workplace environment, he addresses the elephant in the room, conflict resolution. He provides readers with 9 positive ideas on how to best increase remote team performance and confidence.

1.    Fostering a positive environment

2.    Be the Sherlock Holmes of Communication

3.    Embrace the E.T. Approach

4.    Have the video kill the miscommunication star

5.    Offer Clarity, consistency, and Constructive Feedback

6.    Tap the power of the (virtual) huddle

7.    Embrace cultural intelligence

8.    Empower your team to resolve conflicts

9.    Use the remote workforce’s superpower

 An encouraging read for CEOs who may be trying to create an open and inviting virtual water cooler environment. This is the read for you if you want ideas for establishing a designated online space for casual conversations and team-building activities, or just for your team’s morning updates.

Virtual water cooler environment

Working with remote employees is a good way to put your active listening skills to the test. Active listing is your secret weapon in this collaborative environment, it’s part of your superpower arsenal.

Gleb guides the reader on the need to be flexible and able to adjust to new situations when it comes to dealing with conflict resolution online.  You need to empower your remote teams to communicate and build an environment that is open and collaborative. Video technology can help bring teams together, and foster that working positive environment you seek.

Managers need to help their employees by better encouraging them to express their feelings through regular check-ins.  A highly motivated and conflict-free team is the goal, online or off. With diversity and cultural intelligence, you can also use online tools to encourage employees to learn about their colleagues’ backgrounds and customs. In doing so you increase collaboration and trust.